Last updated: April 16, 2026
RubyHouse Alerts ("we", "us") is a private, family-operated safety notification service operated by Ilan Rubinfeld. We send automated SMS and WhatsApp messages solely for the purpose of elder-care safety alerts to designated family members and caregivers.
We collect only the minimum information necessary to deliver safety alerts:
Phone numbers of opted-in recipients, first names for message personalization, and preferred contact method (SMS or WhatsApp). We do not collect browsing data, location data, financial information, or any data from minors.
Phone numbers and names are used exclusively to send safety-related alerts (fall detection, wandering detection) and nightly status summaries for an elder family member. We do not use your information for marketing, advertising, analytics, or any purpose other than safety notifications.
We do not sell, rent, or share your personal information with any third parties. Phone numbers are shared only with our messaging provider (Twilio) for the sole purpose of delivering alert messages. Twilio's privacy policy is available at twilio.com/legal/privacy.
Recipient information is stored locally on private, encrypted hardware within our home network. No data is stored in public cloud databases. Access is restricted to the system administrator (Ilan Rubinfeld).
Contact information is retained only while a recipient is actively designated as a caregiver or family contact. When a recipient is removed from the alert roster, their information is deleted immediately.
You may request to view, update, or delete your information at any time by contacting us. You may opt out of messages at any time by replying STOP to any message or by contacting us directly.
We may update this policy as needed. Recipients will be notified of material changes via their registered contact method.
For questions about this privacy policy or your data, contact:
Ilan Rubinfeld
Email: [email protected]